Voice shares outbound expertise
When another area of Capita wanted to explore unknown outbound areas of the communications market, they asked Voice for advice on how to get the best results. We met with the client and found out exactly what they wanted to do and took this information away to build a bespoke training package that would get them the results they needed. Armed with the training package Anthony Davies visited their site for a week to deliver the training to a team of existing advisors. This was a roaring success that was enjoyed by all involved. The training had such a massive impact that in their first week they more than doubled the sales target that they had originally forecast. The new campaign has been live for over a month now and the team are still exceeding the targets put in front of them. Well done Anthony! The feedback from everyone involved at Capita was extremely positive as you can see from some of their comments below:
“The guys thought that Anthony was great very engaging and extremely knowledgeable “
“I’d like personally to thank you all for your contribution”
“The guys loved the training and what a first day we had yesterday”
Broadband Sales Adviser
****** IMMEDIATE START DATES AVAILABLE ******
Fantastic OTE earnings of £23,000+
Are you looking for a sales role with a difference? Could you deliver a brilliant customer experience through communicating in a simple, personal and straight talking way? Are you passionate about media products and services?
We are looking for people with a desire to achieve sales targets who are looking to progress their career and advance their skill set as a broadband sales adviser. The role involves taking calls from customers, delivering both excellent customer service and sales!
It doesn’t matter if you have no experience just the right attitude and desire to succeed is enough for us! We will give you the skills that you need through a comprehensive training programme. You will need bags of enthusiasm, and an eagerness to learn new skills and knowledge.
We offer a basic salary but you can earn as much bonus as you want – the sky’s the limit! There are plenty of performance incentives up for grabs: nights out, vouchers, holidays, technology and many more.
Our benefits package is second to none. We’ve teamed up with big name providers to offer a fantastic perks package. So, whether you want to save money on a holiday, eat out for less, or be part of a generous company pension scheme then this we are the company for you.
Being part of a worldwide brand we can give you many opportunities to develop your career in the telemarketing industry. Progression opportunities available for people with the right attitude!
The job role:
To work in a busy call centre environment taking calls from customers
Taking a high volume of calls meeting challenging KPI’s
Be confident questioning your customer about their needs & matching the best package for them
Working between 38 and 40 hours per week.
This role would suit someone who is:
A clear communicator over the phone
Straight talking – able to talk people patiently through processes in a clear “jargon free” way
Hungry to achieve sales target
Is flexible and ready for a new challenge!
If this role sounds suitable for you please call today as we have immediate start dates available!!
Recruitment team: 0114 3211120
Apply For Job
Mobile Phone Sales Adviser
Due to phenomenal success from our existing team we are looking to expand our sales department at the Woodseats office.
The position is to work on behalf of our largest blue-chip client who are at the forefront of the telecommunications market and a well-known household brand.
We are looking for enthusiastic people to speak with our existing customers – NO COLD CALLING, all you need to do is promote and cross sell our additional products and services.
Would you like the chance to earn uncapped bonus? We will provide you with the training, coaching and support to give you the chance of earning uncapped bonus with an on target earning of £23,000+.
Amazing hours available: 10-7 & 11-5 Friday – no weekends!
It’s a really exciting time to join our fast-growing, innovative sales team. With a proven track record of promoting from within we will provide you with plenty of opportunities to build not only your sales knowledge but improve your basic salary at the same time.
• Self-motivated, determined and driven
• Confident, resilient and hardworking
• Excellent verbal communication skills
• Team player
• Money motivated
What we offer:
• Excellent basic salary with uncapped bonus
• Regular performance incentives
• Team & individual rewards, nights out, latest tech etc
• Major retailer discounts & offers
• Free on-site parking
If this sounds like a team you would like to be a part of, then don’t hesitate to send your CV today!!
Apply For Job
Sales Team Leader
Due to continued expansion we are currently recruiting for an experienced sales team leader to be based from our established office in the S10 area of Sheffield.
The ideal candidate should be extremely confident in managing a team of people and effectively engage, inspire and motivate the team to deliver and exceed sales targets. You will be expected to report performance to the operations manager on a day to day basis to ensure the business KPIs are being met.
The purpose of the Team Leader role is to manage a team of outbound sales advisers that promote the full range of their services to prospective customers.
Identify training and coaching needs within the team through implementation & regular review of documented development plans. Ensuring the team are focused on delivering world class sales outputs and Identify gaps/barriers to service/sales and work proactively to tackle root causes both within the team and other business stakeholders
Why work here?
Competitive Salary – £21,000 – £28,000 depending on experience + team performance bonuses
Events and charity fundraisers
Rewards and prizes for achievements
Skills and Knowledge Required:
Demonstrable success of driving a team in an outbound sales environment
Performance management of staff by conducting regular one to one’s and reviews.
Customer focused with excellent listening and communication skills.
Target driven, results focused and attention to detail
Resilient and determined passionate about the company and their products and brand.
Dynamic, flexible and adaptable to change
Great leadership, communication and collaboration skills to effectively engage and motivate the team to sales success
Excellent understanding of what a great customer experience sounds like and can coach and develop the team towards this goal
Strong decision making and problem-solving skills
Excellent planning and organisational skills
If you are up for the challenge and think you have the skills and experience to fulfill this role then please apply today!
We look forward to hearing from you.
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We are currently recruiting for our Broomhill office
Are you looking for a successful career in sales?? Huge earnings potential – up to £23k OTE. Great basic pay + uncapped bonus! Huge earnings potential
This is a fantastic opportunity to join our highly successful and well established team as a sales adviser working on behalf of a major telecoms provider.
- To work in a busy call centre environment making calls to existing customers
- Make a high volume of calls meeting challenging KPI’s
- Be confident questioning your customer about their phone contract & matching the best package for them
- Work 38hrs a week on a fixed rota basis.
This role would suit someone who is:
- A clear communicator over the phone
- Straight talking – able to talk people patiently through processes in a clear “jargon free” way
- Hungry to achieve sales target
- Passionate about delivering personal targets and brilliant customer experience
In return for your hard work you will get benefits such as
- Performance incentives – nights out, vouchers, devices etc
- Lifestyle benefits package with discounts available across the region
- Good location, well served by transport links
- Discounted healthcare cash plan
- Childcare vouchers
- Discounted holidays
28 days holiday, including statutory holiday